We first got in touch with Yvonne as ruby was misbehaving and not coming back to us when called and her general lack of respect for us as her leader. As soon as Yvonne came to the house to meet and greet ruby, it was as though ruby had been put under a spell! She was listening and doing everything Yvonne was asking of her. Yvonne listened to us and watched how we were with ruby and then helped us to be calm and assertive pack leaders. We were always very dubious of letting anyone look after Ruby or walk her as she is so precious to us, but you can see the passion and love Yvonne has for dogs and her dedication and knowledge to help the owners and the dog.
We can honestly say Ruby is a much better behaved little pooch and on the lead too! She listens and is a more respectful dog all thanks to Yvonne so a big big thank you for all your help. XX
Helen and Rob, Burntwood
